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Terms and Conditions

The use of the A1 autoFirst web site ("") is subject to the terms and conditions of use as set out below.


This Privacy Policy governs the manner in which A1 autoFirst ('we', 'our', the 'Company') treats your personal information collected electronically when you use our website (which can be found at ), apply online for certain products and services, contact us electronically or register for one of the services offered on the website.

We respect your privacy and your personal information and for this reason, we take all reasonable measures, in accordance with this Policy, to protect your personal information and to keep it confidential, even when you are no longer our customer.

We also voluntarily subscribe to the principles, outlined in Section 51 of the Electronic Communications and Transactions Act 2002 ('ECT Act'), which govern your right to having your personal information kept private. We briefly outline these principles below:

  • We will only collect, disclose, collate, process and store ('use') your personal information with your express written permission unless legally required to do so, and will only use such information for the lawful purpose for which it is required.
  • We will disclose in writing, the specific purpose for which we use, request and store your personal information. We will also keep a record of that personal information and the specific purpose for which we collect it.
  • We will not use your personal information for any other purpose, other than that which we disclosed to you, unless you give us your express written permission to do so, or unless we are permitted to do so by law.

Further to the requirements of the ECT Act; we will disclose your personal information without your consent:

  • If we are required to do so by law or a court order;
  • With your implied consent.


A1 autoFirst takes the privacy of children very seriously. Children under the age of 13 years should obtain their guardian's consent before providing / submitting any personal information about themselves on the a1 autoFirst website. A1 autoFirst will not require children under this age to provide any personal information other than that which is reasonably necessary to use the A1 autoFirst website.

If A1 autoFirst determines that a user is under the age of 13, A1 autoFirst will not use or maintain his/her personal information without the guardian's consent.

Confidentiality and security

A1 autoFirst has physical, technological and procedural security safeguards in place and will use its best endeavours to protect your personal information.

What is personal information?

Personal information refers to information that identifies or relates specifically to you, for example, your name, age and identity number, your assets and liabilities, your income and your payment records. Any information about what you buy, where you shop, where you bank, how you invest and all related information will also be regarded as personal information. In short, any information that we know about you will be regarded as your personal information.

How we collect your personal information

At times when using this website, complete a registration form, contact us electronically, or use one of the services or facilities offered by us or any affiliate party, we will collect your personal information.

Why and how we collect and use personal information

In order to make your use of this website and all products and services offered on this website as successful and pleasurable as possible, it is necessary for us to find out exactly what you need and want from us. The following are reasons why we may collect your personal information:

  • to identify you;
  • in order for us to process your instructions or requests;
  • in order for us to ensure that we meet your needs, we may collect and analyse your personal information and combine all the information that we have about you to compile a profile of you in order for us to personalise and tailor our services to meet your specific needs;
  • once we have collected and analysed your personal information, we may send you promotional material or details which we think may be of interest to you. If any of this promotional information relates to products, promotions, news or services of an affiliate party, and if you indicate that you would like more details, we may inform the affiliate party to contact you directly. We will however, only inform an affiliate party to contact

Your privacy is important to us. We will therefore not sell, rent or provide your personal information to unauthorised entities or other third parties, for their independent use, without your consent.

If at any stage, after you have given us your consent, you no longer wish us to use or share your personal information with an affiliate party; you may at any stage withdraw your consent.

Protection of your personal information

We value the information that you choose to provide us with and will therefore take reasonable steps to protect your personal information from loss, misuse or unauthorised alteration. The information we maintain concerning our customers is stored in databases that have built-in safeguards to ensure the privacy and confidentiality of that information.

When you use the services or facilities provided by us, you may be given an access number, user name, password and/or personal identification number (PIN). You are responsible for maintaining the secrecy and confidentiality of your user name, access card, password and/or personal identification number ("PIN").

Correction of personal information

Personal information held by or disclosed by you to a third party

Because we are not responsible for any representations or information or warranties or content on any website of an affiliate party (including websites linked to this website or websites facilitated by us), we do not exercise control over affiliate parties' privacy policies and you should refer to the privacy policy of any such affiliate party to see how such party protects your privacy.


You agree that we shall be entitled to send "cookies" from this website to your computer. We use the word "cookie" to refer to information that is sent from this website to your hard drive, where it is saved and contains information to personalise your experience on this website. In this way, the next time you use this website we will know who you are and that you have visited this website before.

Changes to this Privacy Policy

We reserve the right, in our sole discretion to amend (including without limitation, by the addition of new terms and conditions) this Privacy Policy from time to time. You agree to review the Privacy Policy whenever you visit this website for any such amendments. Save as expressly provided to the contrary in this Privacy Policy, the amended version of the Privacy Policy shall supersede and replace all previous versions thereof.

Which laws apply?

Competition Rules

Competition and Promotion terms and conditions

To be eligible for the competition, participants or entrants must reside in the Republic of South Africa, unless otherwise stated;

The deadline or period for the competition or promotion is clearly stated on the A1 autoFirst website and magazine for each competition or promotion. No entries will be accepted after that date;

Any requirements to be eligible for the competition in addition to the terms and conditions listed in this section will be clearly stated for each competition;

The outcome of the competition is subject to the decision of the judge, photographer or organiser of the competition, whose decision is final, and no negotiations and or correspondence will be entered into after the fact;

By participating in the competition, you agree to release and hold A1 autoFirst harmless from any and all losses, harm, damages, rights, claims and actions of any kind in connection with the competition, promotion or special offer or resulting from the participation in any competition or acceptance, possession, use or receiving of any prize, including, without limitation, personal injuries, death and property damage, and claims based on publicity rights, defamation or invasion of privacy;

A1 autoFirst reserves the right, in its sole discretion, to cancel or suspend any competition or promotion;

In the event where a competition or promotion is cancelled or suspended, all participants or entrants agree to waive any rights that they may have in terms of the competition and acknowledge that they have no recourse against A1 autoFirst, their employees, agents, partners, suppliers, sponsors or promoters;

The agreement or transaction entered into, or payment made by or under it, would not give rise to any legal relationship, rights, duties or consequences whatsoever, nor will be legally enforceable, nor the subject of litigation, but all such arrangements, agreements and transactions would be binding in honor only;

The prize winner will be notified via email or telephone call and information could be published on the A1 autoFirst web-site;

Only one participant or entrant per household is entitled to winning one prize; If the prize is not claimed within 30 days of the prize-winner being announced, the winner forfeits the prize and A1 autoFirst reserves the right to redistribute or dispose of the prize at its discretion;

Prizes may not be exchanged for cash or any other prize, nor are they transferable;v

Participants or entrants must have attained the age of eighteen (18) at the time of the competition, unless otherwise stipulated;

A1 autoFirst reserves the right to limit the number of entries made by any one participant or entrant for a competition;

Where public draws take place participants or entrants will forfeit their participation in the competition if they fail to attend the draws, unless specified otherwise;

No member of A1 autoFirst and / or any of their affiliated companies or agencies, and members of their immediate family; nor members of the sponsors of any competition, or any of their affiliated companies or agencies, and members of their immediate family, may enter any of the competitions offered partly or in whole by A1 autoFirst;

A1 autoFirst and its sub-contractors are not responsible for lost, delayed, misdirected, unintelligible or incomplete electronic mail, telephone, electronic hardware and software program, network, internet and computer malfunctions, failures and difficulties, errors in transmission or any condition caused by events beyond the control of A1 autoFirst which may cause the competition to be disrupted or corrupted;

Winners of specific competitions accept that certain other conditions may apply as prescribed by A1 autoFirst or the respective sponsor of the specific competition or promotion;

Subject to sponsor conditions or other agreements, A1 autoFirst undertakes to deliver prizes to respective winners only where such winners are located and reside within the geographical area defined by the specific competition. Winners resident or located anywhere outside of the defined area will be accountable for any costs incurred by the collection or receiving of any prize/s that they have won;

  • The participants or entrants entering or taking part in the competition authorise A1 autoFirst to publish or distribute any or all the details of the participant or entrant and or to take pictures of the participant or use the participant’s details or photographs in any advertising or promotional material without any liability on the part of A1 autoFirst and or remuneration due to the participant or entrant;
  • Any violation or attempt to violate any of the above terms and conditions will result in the immediate disqualification of the participant or entrant;
  • By participating in any competition hosted partly or in whole by A1 autoFirst, participants further agree to be bound by A1 autoFirst web-site Terms and Conditions;
  • A1 autoFirst shall not be liable for the sale of items or services at lower prices if such prices were increased and users or purchasers could not, for any reason whatsoever, conclude an agreement of sale while such prices remained lower;
  • A1 autoFirst reserves the right to change the pricing at any time, or retract any offering made on this site or in writing;
  • Any offering made on this site is subject to approval and confirmation by A1 autoFirst;
  • A1 autoFirst will not be held responsible for any mistakes or discrepancies contained in any special offer;
  • Any terms and conditions relevant to any special offer, promotion or competition may not be amended except by publication on this web site or in terms of a written agreement signed by A1 autoFirst